JOB VACANCY
Applications are requested from suitably qualified candidates for various positions in a reputable Health Management Organization with NHIS Accreditation located in Port Harcourt, Nigeria.
- POSITION: HEAD, QUALITY ASSURANCE
Purpose and Summary:
The Head, Quality Assurance would be responsible for managing the Health Services Quality Assurance Program. The Quality Assurance program includes the development of service standards and audits, continuous quality improvement and developing plans to meet quality assurance objectives.
The Head, Quality Assurance Manager would be expected to provide reports on quality assurance and program evaluation as well as statistical analysis for the organization. The Head, Quality Assurance will also be responsible for identifying designs and implements Health’s Quality Assurance System to ensure compliance with best services practice.
Organizational Responsibilities
As an employee of our HMO, the Head, Quality Assurance is responsible for:
- reflecting and interpreting the HMO’s Vision, Mission and Core Values in his/her own work with enthusiasm and commitment;
- promoting commitment in others for the HMO’s Vision, Mission and Core Values;
- understanding and acting in accordance with the legislation, Policies, Standards and Procedures of his/her own service, program and that of the HMO;
- understanding policy and procedures on employee rights, employment equity, access to information, privacy, safety and health – with respect to these policies, knowing the rights and obligations of employees;
- understanding the Legislative and conceptual basis, policies and systems for financial, human resources and administrative management;
- knowing the relationship of the services of his/her own program to other HMO programs and to the HMO’s Mission and strategic direction;
QUALIFICATIONS
- Education
A minimum of a Bachelors (MBBS or Nursing Degree) or other undergraduate degree in a related Social Sciences/Sciences/Management Sciences field is preferred and/or a minimum of
2 years management experience.
- Work Experience
- Five (5) or more years’ experience in the field of Health Services
- 2 years experience at a management level
- Experience in research and statistical analysis is an asset
- Previous experience with implementation of quality assurance program would be considered an asset.
- Skills/Abilities
- Sound knowledge of quality assurance, outcomes measurement processes and methodologies;
- Excellent analytical and forecasting skills;
- Strong planning, coordination, and time management skills to effectively support regularly scheduled and targeted audit, program evaluation and service planning;
- Excellent writing skills to document, report and communicate findings;
- Sound knowledge of auditing principles and practices in order to assist and carry out system and service/case audits;
- Ability to translate ministry policy and service objectives into a quality assurance framework to achieve desired outcomes;
- Sound knowledge of the organization’s mandate, service philosophy, policies and procedures, planning and budgeting processes;
- ability to use authority in a respectful manner;
- ability to work within a multi-disciplinary management team with limited supervision;
- ability to liaise with government, ministry officials and other social service agencies;
NOTE: This job description is not intended to be all-inclusive. The Head, Quality Assurance may perform other related duties as required to meet the ongoing needs of the organization.
- POSITION: HEAD, ACCOUNTS/ADMINISTRATION
Purpose and Summary:
The Head, Accounts/Administration would be responsible for performing complex, specialized and responsible Accounting/administrative and managerial work involving a high degree of initiative, special training and responsibility in planning and directing the operations of the HMO. He/She should have wide public contacts may combine accounting and administrative tasks. He may co-ordinate the work of a number of separate departments; he may act as an adviser on a specialized group of the public. He/She may have additional duties such as Secretary of the management team.
Organizational Responsibilities
As an employee of the HMO, the Head, Account/Administration is responsible for:
- In charge of accounts and book kepping, projections and Financial Records
- supervising and assisting in the direction of the headquarters office;
- assisting an assigned senior official of the HMO in the development of operating procedures;
- conferring with the Directors on matters affecting personnel, policy and other administrative problems;
- making complex operational decisions;
- supervising a number of subordinate staff;
- co-ordinating the Data Processing System;
- supervising the operation of a complex branch office or division;
- dealing with difficult or involved problems encountered by subordinates;
- conducts special studies;
- Presents reports or data and recommends new policies or procedures as may be indicated.
QUALIFICATIONS
Education
A minimum of a Bachelors or other undergraduate degree in a related Social Accounting/Sciences/Sciences/Management Sciences field is preferred and/or a minimum of 2 years management experience, Chartered / Professional qualification and membership will be an added advantage
Work Experience
Five (5) or more years’ experience in the field of Health Services
2 years experience at a management level
Skills/Abilities
- Thorough knowledge of the objectives, functions and specialized activities of the administrative department.
- Considerable knowledge of the statutes and regulations that relate to the position.
- Considerable knowledge of personnel, budgeting and accounting especially as they relate to efficient supervision and administration.
- Ability to assign, co-ordinate and review the work of subordinates.
- Ability to grasp complex administrative principles and make decisions on difficult
and involved issues. - Ability to establish and maintain satisfactory relationships with the public, officials
of government and industry and subordinate employees.
NOTE: This job description is not intended to be all-inclusive. The Head may also perform other related duties as required to meet the ongoing needs of the organization.
- ACCOUNTANT OFFICERS (WITH EXPERIENCE IN THE HMO INDUSTRY)
- Minimum of First Degree or its equivalent
- Minimum of 3 years relevant experience
- Professional qualification and membership will be an added advantage
- Good knowledge of Microsoft packages
- Ability to work with little or no supervision
Organizational Responsibilities
As an employee of our HMO, the Head, Quality Assurance is responsible for:
- reflecting and interpreting the HMO’s Vision, Mission and Core Values in his/her own work with enthusiasm and commitment;
- promoting commitment in others for the HMO’s Vision, Mission and Core Values;
- understanding and acting in accordance with the legislation, Policies, Standards and Procedures of his/her own service, program and that of the HMO;
- understanding policy and procedures on employee rights, employment equity, access to information, privacy, safety and health – with respect to these policies, knowing the rights and obligations of employees;
- understanding the Legislative and conceptual basis, policies and systems for financial, human resources and administrative management;
- knowing the relationship of the services of his/her own program to other HMO programs and to the HMO’s Mission and strategic direction;
- BUSINESS DEVELOPMENT MANAGER (WITH EXPERIENCE IN THE HMO INDUSTRY)
- Minimum of First Degree or its equivalent
- Minimum of 3 years relevant experience in the HMO industry
- Good knowledge of Microsoft packages
- Ability to work with little or no supervision
- Ability to inspire others
Organizational Responsibilities
As an employee of our HMO, the Head, Quality Assurance is responsible for:
- reflecting and interpreting the HMO’s Vision, Mission and Core Values in his/her own work with enthusiasm and commitment;
- promoting commitment in others for the HMO’s Vision, Mission and Core Values;
- understanding and acting in accordance with the legislation, Policies, Standards and Procedures of his/her own service, program and that of the HMO;
- understanding policy and procedures on employee rights, employment equity, access to information, privacy, safety and health – with respect to these policies, knowing the rights and obligations of employees;
- understanding the Legislative and conceptual basis, policies and systems for financial, human resources and administrative management;
- knowing the relationship of the services of his/her own program to other HMO programs and to the HMO’s Mission and strategic direction;
- NHIS LIAISON OFFICERS:
Work Experience
Three (3) or more years’ experience in the field of Health Services/HMO
2 years experience at a management level
Skills/Abilities
- Thorough knowledge of the objectives, functions and specialized activities of the National Health Insurance Scheme-NHIS.
- Considerable knowledge of the statutes and regulations that relate to the position.
- Considerable knowledge of personnel, NHIS management and administration.
- Ability to assign, co-ordinate and review the work of subordinates.
- Ability to grasp complex administrative principles and make decisions on difficult and involved issues.
- Ability to establish and maintain satisfactory relationships with the public, officials of government and industry and subordinate employees and NHIS enrollees.
Organizational Responsibilities
As an employee of our HMO, the Head, Quality Assurance is responsible for:
- reflecting and interpreting the HMO’s Vision, Mission and Core Values in his/her own work with enthusiasm and commitment;
- promoting commitment in others for the HMO’s Vision, Mission and Core Values;
- understanding and acting in accordance with the legislation, Policies, Standards and Procedures of his/her own service, program and that of the HMO;
- understanding policy and procedures on employee rights, employment equity, access to information, privacy, safety and health – with respect to these policies, knowing the rights and obligations of employees;
- understanding the Legislative and conceptual basis, policies and systems for financial, human resources and administrative management;
- knowing the relationship of the services of his/her own program to other HMO programs and to the HMO’s Mission and strategic direction;
- REGIONAL MANAGERS: LAGOS, ABUJA AND KANO
Purpose and Summary:
The Regional Manager would be responsible for managing the affairs of the Region. The Quality Assurance program, the development of service standards and audits, continuous quality improvement and developing plans to meet quality assurance objectives. He/She will be involved in all the units in the region and report to the appropriate line Head at the Head Office
The Regional Manager (RM) provides reports of the region, program evaluation as well as statistical analysis for the organization. The RM will also be responsible for identifying designs and implements Health’s Quality Assurance System to ensure compliance with best services practice.
Organizational Responsibilities
Developing growth strategies and plans to make steady profits.
Managing and retaining relationships with existing clients
Increasing client base
Monitor and analyze current market conditions for clients.
Monitor, review and analyze strategies in marketing, sales and other fields of operations.
Time management and team building.
Develop and prepare presentations for prospective and active clients.
Follow up regular meetings with both active and prospective clients.
Drafting and reviewing contracts
Create and update client profiles.
Having an in-depth knowledge of SWML business services and value proposition
Writing business proposals
Negotiating with stakeholders
Identifying and mapping business strengths and customer needs
Researching business opportunities and viable income streams
Following industry trends locally and internationally
Reporting on successes and areas needing improvements
Developing goals for the Business Development team and business growth and ensuring they are met.
Training personnel and helping team members develop their skills.
Attending conferences, meetings, and industry events.
Any other job that may be assigned to you from time to time in the company
Organizational Responsibilities
As an employee of our HMO, the RM is responsible for:
- reflecting and interpreting the HMO’s Vision, Mission and Core Values in his/her own work with enthusiasm and commitment;
- promoting commitment in others for the HMO’s Vision, Mission and Core Values;
- understanding and acting in accordance with the legislation, Policies, Standards and Procedures of his/her own service, program and that of the HMO;
- understanding policy and procedures on employee rights, employment equity, access to information, privacy, safety and health – with respect to these policies, knowing the rights and obligations of employees;
- understanding the Legislative and conceptual basis, policies and systems for financial, human resources and administrative management;
- knowing the relationship of the services of his/her own program to other HMO programs and to the HMO’s Mission and strategic direction;
Interested Applicants can send their CV to the email address below within one week of this publication, application should get to us not later than 27th March 2021 on or before 12 Midnight. The subject of the mail should bear the position you are applying for.